Contribute significantly to implementing solutions within a collaborative, high trust, delivery team consisting of product managers, developers, data scientists and DevOps engineers.
Embracing API ecosystem by providing external parties secure access to GBS APIs via FiServ Developer Portal.
API product suite covers transactions, boarding, payments and more.
FiServ API Evangelist – generating awareness outside/inside company; leading and mentoring via meetups/hackathons/direct sw hub involvement
Work closely with internal and external stakeholders to clearly ascertain, communicate and address business challenges, pain points and issues.
Research, analyse and prepare unambiguous business requirement documents to ensure client and market needs are identified and met.
Manage and prioritize the product backlog for sprint planning. This will also involve preparation of agile-based epics and stories that conform to best practice, incorporating well defined acceptance criteria.
Make significant contributions to product roadmap discussions balancing urgent client needs with internal strategic roadmap priorities.
Prepare and deliver training and/or presentations at all business levels.
Prepare and review user documents, training materials and market research proposal documents.
Showcase an inquisitive mind-set to troubleshoot issues and analyse problems.
Provide product expertise and assistance to the wider organization and be a proactive stakeholder in product quality, safeguarding the integrity of the product.
Knowledge & Skills:
The ideal candidate will have a third level qualification and/or equivalent industry experience in one of the following disciplines; business/finance, computer science, technology.
Technical background: understand API gateway, OAUTH2, API Security, API Publishing
API lifecycle management platforms knowledge such as Apigee
API Publishing, Versioning experience and related tools
Strong background in product research, product management and/or business analysis.
Proven knowledge and experience of building websites, portals and front-end digital applications
Ability to work independently with minimal supervision using contractual agreements and company policies and procedures as guidelines.
Experience with SDLC and artefact management tools such as JIRA.
Excellent communication skills; candidate should be highly articulate with strong attention to detail.
Strong negotiating skills and relationship building capabilities and the ability to bring diverse stakeholders to the table and gain consensus.